Legal Page

Senbird Tea Legal Page

Privacy  Policy

1. Introduction: Welcome to Senbird Tea’s Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.

2. Information Collection: We collect personal information such as your name, email address, and shipping address when you place an order on our website or subscribe to our newsletter.

3. Use of Information: We use your personal information to process your orders, improve our services, and send you relevant updates and promotions.

4. Cookies and Tracking: We use cookies to enhance your browsing experience. By using our website, you consent to the use of cookies as outlined in our Cookie Policy.

5. Security: We employ security measures to protect your personal information and ensure its confidentiality.

6. User Rights: You have the right to access, correct, and delete your personal information. To exercise these rights, please contact us using the details provided below.

7. Changes to Privacy Policy: Our Privacy Policy may be updated from time to time. We will notify you of any changes on our website.

8. Contact Information: If you have any questions or concerns about our Privacy Policy, please contact us at hello@senbirdtea.com

2. Terms and Conditions:

1. Acceptance of Terms: By using our website, you agree to abide by these Terms and Conditions.

2. Intellectual Property: All content on our website is the property of Senbird Tea and may not be used without permission.

3. User Responsibilities: You agree not to use our website for any illegal or unauthorized purposes and to comply with all applicable laws.

4. Disclaimers: We make every effort to provide accurate information, but we do not guarantee the accuracy or completeness of the content on our website.

5. Limitation of Liability: [Tea Company Name] is not liable for any damages arising from the use of our website or products.

6. Governing Law and Jurisdiction: These Terms and Conditions are governed by the laws of Japan, and any disputes will be resolved in the courts of the United States.

7. Changes to Terms and Conditions: We reserve the right to modify these Terms and Conditions. Changes will be posted on our website.

8. Contact Information: If you have questions regarding our Terms and Conditions, please contact us at hello@senbirdtea.com.

3. Refund and Return Policy:

Senbird Tea Refund and Return Policy

1. Eligibility for Returns: We accept returns for damaged or defective products within 30 days of delivery.

2. Process for Returns: To initiate a return, please contact us at hello@senbirdtea.com. Provide your order number and a description of the issue.

3. Refund Processing: Refunds will be processed within 15 days after we receive the returned product.

4. Non-Returnable Items: Custom orders and opened tea packages are not eligible for returns.

5. Contact Information: For inquiries about returns and refunds, please contact us at hello@senbirdtea.com.