Return Policy


Thank you for shopping at Senbird Tea. If you are not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within 10 business days, depending on your card issuer’s policies.

Shipping

You will be responsible for paying for the shipping costs for the returned item. Shipping costs are nonrefundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us at hello@senbirdtea.com.